Make An Appoinment
Here at Union Brae we offer several different ways to make an appointment:
You can telephone the surgery on 01289 330333
You can make an appointment in person during our opening hours
Online through StystmOne.
When you make an appointment you will receive two text messages, one after you have made the appointment and another before your appointment time.
Please make sure we have your correct mobile telephone number for this service.
Please notify us if you change your address or telephone number
These can be made up to three weeks in advance for all non urgent matters.
Urgent on the day appointments become available every day. If you need to see a Doctor please telephone and we will try our best to arrange an appointment within 48 hours.
If you would like to make an appointment with our Practice nurses please let us know what it is for, as different procedures require different time. Please note we are unable to offer appointments for blood to be taken after 11am on a Friday, or after 7pm on a Wednesday.
We offer home visits to patients who are housebound or who, for medical are not able to come to the surgery. If you feel you need a home visit please try to call before 10am.
If you need to speak to a Doctor but do not need to be seen, ask our receptionist for a return telephone call and a Doctor will call you back where possible at the end of surgery.
If you would like someone to attend your appointment with you, or you would like another member of staff present while you are examined please mention this to the doctor.
IF YOU ARE UNABLE TO ATTEND YOUR APPOINTMENT PLEASE LET US KNOW AS SOON AS POSSIBLE