COMPREHENSIVE MEDICAL CARE
for adults and children
Union Brae Opening Hours:
8:30am – 6:00pm
8:30am – 6:00pm
8:30am – 8:00pm
8:30am – 6:00pm
8:30am – 6:00pm
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Support Planners will be at Union Brae Surgery on the first Friday of every month, commencing Friday 4th October, from 1.30pm to 3.30pm. No appointment necessary.
They can help with the following:
•Help with social isolation – signposting to different groups within the area.
•Support with sourcing care – information about the different options available.
•Sourcing cleaners / gardeners / builders etc (not recommendations)
•Helping with enablers – to take you out or provide a sitting service.
•Finding transport options available.
•Help with finding day centres to attend.
•Support to claim Attendance Allowance.
NHS 111 is the free number to call when you have an urgent healthcare need. It directs you to the right local service, first time. It is available across the whole of England making it easier for you to access urgent healthcare services when you need medical help fast.
Click the image above to access the annual health watch survey.
From the 10th June 2019 to make an appointment with the hearing aid clinic you will have to ring the Audiology Department at Freeman Hospital direct on 0191 2231043. Freeman have asked for all telephone calls to be handled by their specialist team of audiologists to ensure the patients are all booked into the correct appointment slots. Union Brae have welcomed this decision as it frees up the telephone system for our patients to get through to speak to our staff. You will still be seen at Union Brae Surgery in Berwick but we are no longer booking the appointments.
We have changed our clinical system to SystmOne. If you use our patient access service you will need to attend the surgery to pick up a new username and password. You will not be able to use your old pin number and password.
If you are feeling unwell click the image below and it will take you to the NHS choices page which contains loads of information and advice on many different medical issues.
The One You Couch to 5k app has been designed to get you off the couch and running in just 9 weeks. There is now a choice of 5 trainers to support and motivate you every step of the way, telling you when to walk and when to run. Click the image above to download it or to get more information about it.
The Heart Age campaign will re-launch on Tuesday 4 September, the aim of the campaign is to increase awareness of heart health and reduce the risk of heart attack and stroke. Click the image above to complete the ‘one you heart age test’. The test reveals your heart age compared to your real age and gives advice on how to lower it.
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For comments on all aspects of the surgery please email us using:
Since 16 March, the public are now being advised:
If you have symptoms, stay at home for 7 days.
If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.
If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
If you have to stay at home together, try to keep away from each other as much as possible.
Stop all non-essential contact with others and stop all unnecessary travel.
Start working from home where you possibly can.
LINKS – PATIENT INFO CORONAVIRUS
General NHS advice
Pituitary/ adrenal insufficiency (including steroid sick day rules)
Underlying lung disease (British Lung Foundation)
People with Asthma
People with Diabetes
Sick day rules T1 diabetes
Sick day rules T2 diabetes
People affected by Stroke
Children/young people T1 diabetes
People with Heart/circulatory disease
Young people with anxiety
Adults with anxiety
People with Rheumatoid Arthritis
People with cancer
People with inflammatory bowel disease
People with Parkinson’s disease
People with Multiple Sclerosis
People with liver disease and liver transplant
People with kidney disease including dialysis
People with epilepsy
Who's at high risk from coronavirus
Coronavirus can make anyone seriously ill, but there are some people who are at a higher risk .
For example, you may be at high risk from coronavirus if you:
have had an organ transplant
are having certain types of cancer treatment
have blood or bone marrow cancer, such as leukaemia
have a severe lung condition, such as cystic fibrosis or severe asthma
have a condition that makes you much more likely to get infections
are taking medicine that weakens your immune system
are pregnant and have a serious heart condition
If you have one of these conditions you should have received a letter from the practice.
If you're at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it.
not leaving your home – you should not go out to do shopping, pick up medicine or exercise
stay at least 2 metres (3 steps) away from other people in your home as much as possible
Ask friends, family or neighbours to pick up shopping and medicines for you. They should leave them outside your door.
If you need help getting deliveries of essential supplies like food, you can register to get coronavirus support.
For any other information please got to https://111.nhs.uk/covid-19
THE REGULAR HEARING AID REPAIR
SERVICE HAS STOPPED
DURING THE CORONAVIRUS CRISIS
Hearing aid batteries and spare tubing can be requested by post or email, if essential.
Tel: 0191 2231043
ONLY Emergency hearing aid repairs can be requested by booked appointment at Freeman Hospital, or sent by REGISTERED post to the Audiology Department, Freeman Hospital, Newcastle upon Tyne, NE7 7DN
Essential Hearing Aid repairs can be left for repair at Union Brae Main Reception on a Tuesday morning only. Remember only people not self-isolating can drop off and only one trip out is allowed per day.
Collaborative Working arrangements across North Northumberland General Practice
We have been working hard with our primary care network to ensure that whatever challenges we may face in the coming months we can continue to provide you, our patients, continued access to essential healthcare from your local practice. Although testing for healthcare workers is now available and will reduce the number of staff who are isolating when a household member has symptoms there remains the risk of healthcare workers being too unwell to attend work if they contract the virus. We are concerned there is a risk that this may mean some practices are left without GPs available to care for their patients for short periods of time.
Therefore in order to ensure that our patients always have access to a General Practitioner we have taken the temporary step of activating access for every GP across the North of Northumberland in each of our practices. Although we have made this access available immediately this will only be used when a GP is working to support a practice and only to access the records of those patients who need their input. This may include but is not limited to consultations (telephone or face to face), issuing medications and reviewing test results.
If you have any concerns or wish to discuss this further please speak to our practice manager